When will I receive my order?
From the time you place your order to the day you get a knock on the door from a nice delivery person, you're looking at about 3- 5 weeks for production, and around 3 -15 business days for shipping.
Estimated Receiving Time = Production Time + Shipping Time
Currently, it takes 4 - 7 weeks to make wedding dresses and 3 - 4 weeks to make other dresses from the day you place an order.
You may check the specific production time including the rush order service on each product page. The shipping time depends on shipping methods. The fastest shipping - expedited shipping takes 3-6 days for the shipment. The standard shipping takes 5-8 days. The normal shipping (only for orders of accessories valued less than $50) takes 15-30 days for the shipment. The sooner you place an order, the sooner we start preparing your dress.
Here's the process for dresses:
Your order is confirmed by our inventory and quality control team. If everything looks good (no unusual measurements, address info, etc.) they will approve the order and send it to the tailors to get to work. This can take 1-3 business days.
Then, each dress is made to order by our tailors.
Your dress is shipped from our warehouses in the USA & China shipping times vary from 3 - 15 business days, depending on your region.
Every dress is made-to-order, so the turnaround time is the same, whether you order a standard-size dress or a made-to-measure custom.