How does TBD option work?

Hi Lovely!

TBD option is a great way to lock the sale & style if you encounter one of the following situations:

● The sale almost ends but still unsure of size & color. No worries, use the TBD function for the measurements, we won’t start the production process until your final confirmation.

● Still, deciding between styles but the sale almost ending? No worries, use the TBD option to lock the sale, we won’t start the production process until your final confirmation. If you switch styles, you will be refunded or charged for the price difference, whichever is applicable.

● Styles will retire very soon but still unsure of size & color. No worries, use the TBD options to lock the style. We won’t start the production process until your final confirmation.

● Wedding is still far away and you are still trying to lose weight? No worries, use the TBD function for the measurements, we won’t start to the production process until your final confirmation.

● Ordered Color Swatches but haven’t received yet? Or plan to order swatches later. No worries, Use the TBD function to lock the sale, we won’t start the production process until your final confirmation.

You just need to:

1: Choose any random color if you haven't picked a color.

2: Choose Custom Size from the size options list. Fill in any random but identical numbers (temporary placeholders for completing the order), such as "60" for each measurement (e.g., bust, waist, hips, height) and "0" for shoes height. See the example image below for reference. For added clarity, you can also leave a note with "TBD Order" in your shopping cart when placing your order or or email us directly.

3: Go to checkout and complete the payment to lock the sale.

4: Send your order details to service@cocomelody.com when you are ready!

Your dress(es) won't be tailored until you confirm your sizes & colors with us, whenever you are ready! Custom sizing fee will be refunded if you go with standard sizes in the future (If custom size fee was charged in your original order). You are free to cancel before you confirm your sizes & colors with us (there's only a 10% transaction fee to be deducted from order amount) and you are free to switch styles.